Question 1

What is your exact capacity?

Accepted Answer

196 seated guests
348 standing room (no tables)

Question 2

Do you have guest minimums?

Accepted Answer

Yes, there are guest minimums for evening dinner events. The minimum depends on the day requested. If your guest count is below the minimum, a gratuity fee may be added to your invoice.

Question 3

Do you have to book an appointment to see the venue?

Accepted Answer

Yes, we recommend making an appointment.

Question 4

Can we do our morning wedding and evening reception in the same hall?

Accepted Answer

Yes, we offer packages that allow you to hold your ceremony during the day and the reception at night.

Question 5

Do you allow a Hindu Wedding Ceremony?

Accepted Answer

Yes, small open flames are permitted.

Question 6

Do you offer vegetarian or vegan options?

Accepted Answer

Yes, we have a variety of vegan options available.

Question 7

Do you offer halal meat options?

Accepted Answer

Yes, we provide halal meat options.

Question 8

How does your deposit structure work?

Accepted Answer

To reserve your date, a $500.00 deposit is required upon signing the contract. The payment schedule is as follows:
25% within 14 days of the deposit payment
25% within 90 days of the deposit payment
50% approximately 4 weeks before the event at the final meeting.

The remaining balance is due no later than 4 weeks prior to the event date, allowing you to finalize guest counts, floor plans, and menu options.

Question 9

What forms of payment do you accept?

Accepted Answer

We accept the following payment methods:
Debit
Cash
E-Transfer
Bank Draft/Certified Cheque
Credit Card (+3% fee)

Question 10

Is smoking/vaping allowed?

Accepted Answer

Smoking and vaping are only permitted 9 meters away from the exterior front doors. A line will be marked on the sidewalk indicating this distance.

Question 11

Can I bring my own food or dessert to the event?

Accepted Answer

No, bringing your own food is considered a liability risk.

Question 12

I know there is no external food allowed, but can I bring my own wedding cake?

Accepted Answer

Yes, you can bring your wedding cake, which can be stored in our fridge. Your cake supplier must have a food handling certificate and insurance.

Question 13

Can I bring my own DJ?

Accepted Answer

Yes, we allow external DJs. AV services (including speakers, lighting, and projectors) are provided by our in-house operator. Your DJ must connect to the in-house system via our AV booth. External AV equipment or projectors are not permitted. Please refer to our AV catalog for pricing.

Question 14

Can I bring my own liquor?

Accepted Answer

No, liquor and licensing are provided by the venue.

Question 15

Do you have anyone that speaks French on your staff?

Accepted Answer

Yes, our event coordinator is fluent in French.

Question 16

Do you have high chairs?

Accepted Answer

Yes, we have a limited number of high chairs available.

Question 17

Do you have a bridal suite available?

Accepted Answer

Yes, we have a bridal suite with a washroom on the premises.

Question 18

Do you have accessible washroom facilities?

Accepted Answer

Yes, we do. Please view our floor plan for locations.

Question 19

Do you have accessible parking spaces available?

Accepted Answer

Yes, accessible parking spaces are marked in front of the building.

Question 20

Do you provide sound and lighting?

Accepted Answer

Yes, AV services (including speakers, lighting, and projectors) are provided by our in-house operator. Your DJ must connect to the in-house system via our AV booth. External AV equipment or projectors are not allowed. Please see our AV catalog for pricing.

Question 21

Do you have a coat check during winter months?

Accepted Answer

Yes, we offer a coat check option.

Question 22

If I have a decorator, when can they start setting up for my party?

Accepted Answer

Your decor company should schedule their setup time with the venue to ensure the room is available. Tear down must happen the same night after your event.

Question 23

Can I bring in my own decorator?

Accepted Answer

Yes, you are welcome to bring in your own decorator.

Question 24

How far is your venue from the Pickering Go Station?

Accepted Answer

1.9 km, approximately a 5-minute drive.

Question 25

How far are you from Pickering City Hall?

Accepted Answer

2.4 km, approximately a 6-minute drive.

Question 26

Where are you located exactly?

Accepted Answer

1755 Pickering Parkway, Unit C4, Pickering, ON, L1V 6K5. We are located just northeast of the 401 & Brock Rd exit, within the Shops of Pickering Ridge site, with our entrance facing east.

Question 27

Can you park your car overnight in the parking lot?

Accepted Answer

Yes, you may park for a 24-hour period. You can leave your car overnight if you need to take an Uber or taxi home. PEC is not responsible for cars or personal property in the parking lot or on the exterior premises.

Question 28

Are there going to be multiple parties at once at the hall?

Accepted Answer

No, we are a dedicated hall, meaning the entire venue, including the lobby, is exclusively for your guests. Our service staff will only attend to your event.

Question 29

Is there a Tesla Charging Station nearby?

Accepted Answer

Yes, there is one approximately 800 meters from the Pickering Event Centre entrance.

Question 30

Do you have a universal/unisex single washroom?

Accepted Answer

Yes, we do. It is accessible and can be used for changing.

Question 31

Do you have a baby changing station in your hall?

Accepted Answer

Yes, we have baby changing stations in both washrooms.

Question 32

Who is your Executive Chef?

Accepted Answer

You can view our Executive Chef's information by clicking on the following link: Executive Chef.

Question 33

What do your chairs look like?

Accepted Answer

We use clear Tiffany Chiavari chairs.

Question 34

Does your venue provide easels?

Accepted Answer

Yes, we have easels available upon request.

Question 35

Is Pickering Event Centre on Instagram?

Accepted Answer

Yes! You can follow us here.

Question 36

What hashtag do you use for your venue?

Accepted Answer

#pickeringeventcentre

Question 37

Do you require a security guard for events?

Accepted Answer

Yes, a security guard is required for most events.

Question 38

If I paid for a 100-person party and a government shutdown happens, what do I do?

Accepted Answer

If a government shutdown occurs or gathering limits are imposed on your event date, you have three options:
Reschedule your event to a later date. Your deposit will be moved to the new date free of charge.
Host a 50-person or government-mandated capacity event. We will not charge you for the total guest amount previously booked. The deposit will be applied to the new event, which requires a minimum of 50 guests.
Abandon the event. You will not be responsible for the remaining balance; however, any money paid is non-refundable. This decision must be made at least 12 weeks prior to the event.

Frequently asked questions